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|  | 1. What are you looking for?
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|  | We are looking for quotes please for the upgrade of our current telephone system. We currently have 3 lines and 1 VOIP phone and would like a modern system with 5 phones for our site as follows: 2 in our office, 1 each in our retail outlet, restaurant and kitchen. We would prefer one cordless phone in the office and one in the kitchen if possible. Please also advise on the cost savings to be made using a VOIP system. We would be interested in considering CTI for the future.
Quality control: Established specialist catering business in North West London is looking for quotes and advice for a phone system upgrade.
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|  | 2. Will your new telephone system be connected with Euro-ISDN lines?
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|  | 3. How many telephone sets and lines do you currently have in your company?
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|  | 4. What is the brand of your current phones?
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|  | 5. Would you like to integrate the old phones into the new installation?
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|  | 6. How many telephone sets would you like to have in your offices?
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|  | 7. Would you like every phone to have a (direct) external line?
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|  | 8. Are all your offices in the same building?
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|  | 9. If there are several places to connect in a network, what is the distance between them?
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|  | 10. In the following functionalities, which ones would you like to have on your telephone system?
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|  | Cordless PBX (cordless phones) Message (music or spoken) while on hold Computer / phones integration Standardised answer message VOIP (Voice Over IP)
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|  | 11. In the following functionalities, which ones would you like to have on your telephone sets or on a few of them?
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|  | LCD screen List of incoming and outgoing calls Handfree function Speaker Queuing system Speed dialling Call pickup Volume and tone control
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|  | 12. What are your requirements regarding expansion?
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|  | 13. Would you like a new cabling adapted to your new system?
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|  | 14. Do you have a preference regarding the brand of the system and phones?
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|  | 15. What type of contract would you prefer?
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|  | 16. Would you like a maintenance contract?
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|  | 17. Will you manage your telephone system by yourself?
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|  | 18. If necessary, please specify the term of the contract
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