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IT outsourcing & Managed services:

 Request for quote
*Name of your request
(Choose a descriptive title, e.g.: Web site re-design, Transport Liverpool, Printing January,...)

*Why are you submitting this request?

I really want to purchase this product or service 
I am looking for information (request for information) 
I want to know how much it costs, before I decide if I will buy it 
I want to know if my current supplier is competitive 

Description

*1. What are you looking for?
(Describe your request in 10 to 15 lines. The more details you provide, the more bids you will get.)

Please note, ICT Services outsourcing is a complex matter. The following questions will enable suppliers to prepare indicative quotes from which you can select a short list. More detailed requirements will need to be defined during negotiations with shortlisted suppliers. You can also attach a document stating your requirements more fully.
*2. What sort of ICT outsource support service are you seeking?

Full, On-site service management and support contract 
Remote ICT service management 
Service monitoring and reporting only 
Independent periodic performance report 
Other: 

*3. What level of service provision are you looking for.

24x7 
Working hours only 
Other: 

4.Number of sites and locations where IT support services are required:
  Mainland UK (Number and postcodes)


  Outside UK (Number and locations)


5.Total number of different items to be managed
  Personal Computers


  Servers


  Peripheral devices (printers, scanners etc.)


  No of other Computers


  Other Items (please specify).


  6. Does the contract include management of the telephone network?

Yes 
No 

  If Yes, please state the number of automated switchboards/exchanges


*7. Does the contract include monitoring of the performance of IT software applications?

Yes 
No 

  If yes, say how many applications are to be monitored and what they are?


8.Reporting:
  8a. Do you require regular network performance analysis reports?

Yes 
No 

  8b. Frequency of reports

Daily 
Weekly 
Monthly 
Quarterly 

  8c. Report contents:

Network availability 
Circuit/network utilisation 
No of outages 
Duration of outages 
Trend analysis 
Applications performance 
Security 
Recommendations 
Other 

  8d. Report delivery:

Electronic (email) 
Posted on Internet / Intranet 
Printed and mailed 
Monthly presentation 
Other 

  9. Related Services: Do you require any of the following services?

IT Helpdesk 
Telephone Help Desk 
Spares support 
Network security management 
Network upgrades 
Other: 

  10. Do you require suppliers to define their service response standards

Yes 
No 

Buyer's specific questions

You have the opportunity to ask three specific questions, that suppliers must answer in their bids. Use these questions, because they will help you to better compare and screen the different proposals. (E.g.: Can you offer and describe this specific option? Are you specialised in a certain technology? Can you provide a service in my region? ...)

Additional specifications

*At what moment do you want the suppliers to receive your contact data?

My contact data may immediately be released 
Only the suppliers who submitted me a bid may receive my contact data 

*What is the postcode of the place where the product or service will need to be delivered?
(Example: NW1 or L1 or SW1A)

*What do you expect from the suppliers? How can they reply?
  1. What type of response would you like from the supplier: a detailed or outline quote, a meeting, a product sample,... ?
  2. How should they contact you? Through the Bobex site (recommended) or directly (email or phone)?


*What is the maximum number of bids you would like to receive?


*What is your deadline for receiving bids from suppliers?


*When do you want fulfillment to start?


What is your estimated budget (VAT excluded) for this project?(Do NOT use spaces, points, commas, nor text. Use numbers only!)
  


Your contact information

New user: only fill in the fields below. Your data are used by us to perform a quality control. Your password will be sent to you by e-mail. Existing users: only fill in the 2 fields on the right. 
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* Company or organisation name (or last name)* VAT number
* Post code* Choose a User ID (e.g. Frank, Buyer22, ...)
* 
 
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Examples of qualified Bobex suppliers:
Propel IT ...

Member since: 13/04/2009
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